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Infonet Contact Details

We are always ready to answer questions about your account, and help with searching for publications, pricing, licensing or membership queries.

Bookshop Queries

You can browse pre-selected sections of the publication (View sample PDF) as well as order or download publications through the secure web site. If you require assistance, you can contact the Bookshop Manager:


Monday - Thursday 08:30 - 17:00
Friday 08:30 - 16:30
Telephone: +44(0)1344 465529
Email: bookshop@bsria.co.uk

Information and Membership Queries

If you need to speak to an expert we provide direct access to our information officers who will help resolve complex design or operational issues that can sometimes occur. Your questions will be answered quickly to enable you to carry on with your business. Questions of a more technical nature will be referred to one of our experts in the operational business unit that specialises in the area of your enquiry. Members may also visit the Information Centre and undertake their own research in our extensively stocked building services and construction library.
If you require assistance, you can contact the Information department:


Monday - Thursday 08:30 - 17:00
Friday 08:30 - 16:30
Telephone: +44(0)1344 465571
Email: information@bsria.co.uk